Terms and Conditions

Effective Date: 25/06/2025

Welcome to Stress-Less. By accessing or using our website, app, or any related services, you agree to be bound by the following Terms and Conditions. Please read them carefully before using our platform.

If you do not agree to these Terms, please do not use our Services.

1. Who We Are

Stress-Less (Pty) Ltd is a wellness platform that provides AI-powered emotional support, journaling tools, and mental wellness resources. Our Services are not intended to replace clinical therapy or professional mental health care.

2. Eligibility

You must be 18 years or older to use our Services. By using the platform, you confirm that you meet this requirement or have parental/guardian consent where legally permitted.

3. Use of Services

You agree to use Stress-Less for lawful and personal purposes only. You may not:

• Share harmful, abusive, or unlawful content

• Interfere with the platform’s security or operations

• Use the app for unauthorized data collection

• Attempt to reverse engineer or replicate our AI systems

We reserve the right to suspend or terminate your access if these terms are violated.

4. AI Therapy Disclaimer

Our AI therapy assistant offers emotional support based on mental wellness principles, not licensed therapy. While our tools are built for safety and care, they:

• Do not diagnose or treat mental health conditions

• Should not be used in crisis or emergency situations

• Are intended for support, reflection, and guidance, not clinical intervention

If you are in danger or need urgent help, please contact a licensed professional or emergency service in your area.

5. Privacy and Data Protection

Your privacy is critical to us. We handle your data in accordance with our Privacy Policy, which outlines:

• What data we collect

• How it’s used

• Your rights to access, edit, or delete your data

By using our Services, you agree to the practices described in the Privacy Policy.

6. Intellectual Property

All content, branding, designs, features, and AI systems on Stress-Less are protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, or use any of our material without written permission.

7. Availability and Updates

We aim to keep Stress-Less running smoothly but cannot guarantee 24/7 availability or that it will always be free of errors. We may update or modify features without prior notice to improve your experience.

8. Third-Party Links and Services

Our platform may contain links to third-party services (e.g., podcast platforms, wellness tools). We are not responsible for their privacy practices, content, or functionality.

Use of third-party services is subject to their own terms and conditions.

9. Limitation of Liability

Stress-Less is provided “as is” and “as available.” We do not guarantee that our Services will meet all your expectations or that any outcome will result. To the extent permitted by law, we are not liable for:

• Any indirect, incidental, or consequential damages

• Emotional outcomes resulting from use of the app

• Loss of data, income, or reputation caused by platform usage

10. Termination

You may stop using the Services at any time. We reserve the right to suspend or terminate access if you violate these Terms or engage in harmful behavior.

11. Governing Law

These Terms are governed by the laws of South Africa, without regard to conflict of law principles. Legal proceedings must be filed within this jurisdiction.

12. Changes to Terms

We may update these Terms occasionally. If changes are significant, we’ll notify you through the app or email. Continued use of the Services after updates means you accept the new terms.

13. Contact Us

If you have any questions about these Terms or need help, please reach out to us:
no-reply@stresslessai.net
Stress-Less (Pty) Ltd